For orders below £500, we offer 3-5 standard working day delivery charges.
Next-day delivery rates varies dependant on product size and value.
Items fulfilled from our UK distribution centre are mostly dispatched the same day, if ordered before 12PM. Some items can take longer (such as those sent directly from the manufacturer) Please enquire with our sales team for delivery information.
We may consolidate small items together into a single package. This might mean that item(s) you order may be held until your entire order is ready.
We try to add tracking to all orders if applicable. We will email you when goods are dispatched, and the couriers tracking details are included. If you enter a mobile number during checkout, we will also text any tracking details or order updates to you.
When shipping large appliances & bulk orders, we normally send items on a pallet. Unless specified otherwise, these deliveries are kerbside only.
Delivery is available UK nationwide, but a surcharge may be applied if you live in an additional charge zone.
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Shipping calculated at checkout.
Usually Delivered Next 3-5 working days
The IMC IMClean F63/503 Mobile Hand Wash Station Without Heater 20 Litres is designed for locations where mains water supply and electricity are unavailable, the Mobile Hand Wash Station without a heater is invaluable for organisations looking to increase hygiene and safety standards.
The 20 litre fresh water tank is accessed from the front of the unit and is easy to remove, making refilling stress free. The foot operated pump allows the user to dispense just the required amount of water with no need for hand contact with the tap, maximising hygiene.
The internal waste collection tank holds the dirty water, removing the need for drainage. The waste tank is also easy to remove and accessed from the front, so once the station is in place there is no need to move it, unless you want to.
The sturdy, stainless steel unit is easy to wipe clean and is mounted on large wheels with a handle for quick and easy manoeuvring.
For orders below £500, we offer 3-5 standard working day delivery charges.
Next-day delivery rates varies dependant on product size and value.
Items fulfilled from our UK distribution centre are mostly dispatched the same day, if ordered before 12PM. Some items can take longer (such as those sent directly from the manufacturer) Please enquire with our sales team for delivery information.
We may consolidate small items together into a single package. This might mean that item(s) you order may be held until your entire order is ready.
We try to add tracking to all orders if applicable. We will email you when goods are dispatched, and the couriers tracking details are included. If you enter a mobile number during checkout, we will also text any tracking details or order updates to you.
When shipping large appliances & bulk orders, we normally send items on a pallet. Unless specified otherwise, these deliveries are kerbside only.
Delivery is available UK nationwide, but a surcharge may be applied if you live in an additional charge zone.
Loved the casserole dish. Looks great and perfect size for everyday use.
Disappointed with the delivery. Was supposed to be 3-5 days but after 9 days it still hadn’t arrived. I e mailed the company and they sent a generic e mail back saying it was being dispatched. It arrived 2 days later. No apology or explanation from the company for late arrival, 11 days.
I ordered a WCL 900 chargrill (450 chargrill + 450 flat plate griddle) for my restaurant on 10th February for around £2,700. Unfortunately, the item I received was not what I ordered. Instead of the half chargrill / half flat griddle, they sent a full ribbed grill without informing me or asking for my approval.
When I contacted them by email, I was told not to “PANIC” and that they had sent this unit just to speed up the delivery, and that the flat griddle plate would follow later. This was never agreed with me beforehand.
After that, I had to repeatedly chase them for updates. I was told they expected to receive the plate around 25–27 February and that it would be dispatched in early March. We are now in the second week of March.
My restaurant has already opened, and I cannot use the grill as intended because the flat plate is missing. I have had to remove several dishes from the menu. For equipment that cost £2,700, this is extremely frustrating.
Communication has also been very difficult. Phone calls are rarely answered, and most replies come through chat messages with no clear timeline or proper follow-up.
Overall, this has been a very disappointing and unprofessional experience so far.
Great machine, Jura seem to have fixed previous issues on earlier machines. Milk froth great. Only drawback is there’s no way of doing decaf unless you just use decaf beans not ideal
Once purchase and payment we were advised of the 2.5 week delivery time. When I flagged this is far to long the response was;
"Would you like refund or proceed?"
This extremely slow service should be clearly displayed prior to taking payment and the tone of your customer service is extremely poor. Will avoid your company in the future if possible.
I ordered the set because it was 20% cheaper than any other outlet I could find. I am delighted with the purchase, my only irk is it took a while to arrive and I began to wonder if it was coming from abroad. However, some things are worth waiting for and this Le Creuset set is defo one of those!
Thank you… Ez